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Old 05-02-2008, 09:38   #1
opal
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TO REPORT: Server Down & Login Errors

Dear All,

In order to have Servers looked at in a timely manner when issues occur please NO SPAM.

Include the following information when reporting errors:

Group Name/ Server:
Exact error message when trying to connect:
What part of the country you're connecting from:

If you've reported an issue with the server and no staff has replied here within the hour with issue is being looked at then please send an email. My email: Opalgm@gmail.com with Title: Server Problem and I will let our staff know.
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Old 05-02-2008, 10:11   #2
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Quote:
Originally Posted by opal View Post
Dear All,

In order to have Servers looked at in a timely manner when issues occur please NO SPAM.

Include the following information when reporting errors:

Group Name/ Server:
Exact error message when trying to connect:
What part of the country you're connecting from:

If you've reported an issue with the server and no staff has replied here within the hour with issue is being looked at then please send an email. My email: Opalgm@gmail.com with Title: Server Problem and I will let our staff know.
Norway. the msg is cannot connect to server thingy.. and its extreamly lagged

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cheetah is a chimp(monkey) name so stfu
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Old 05-02-2008, 11:20   #3
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Originally Posted by BerzerkCheetah View Post
Norway. the msg is cannot connect to server thingy.. and its extreamly lagged

Wonders/GreatWall
I will login and check right now. What is the Ping that you're getting and where ?
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Old 05-02-2008, 11:47   #4
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Error Message: Error: Connection to the server is interrupted. Please re-login.
Connecting from: Marawi City, Philippines

Am glad for this renewed thread. GM, am hoping you could do something about my problem. Its been four(4) months that i can't access the game in my hometown. Just like other conquer fans around my base area. But i can access the game when am in Manila and other cities in the Philippines. I keep on notifying my service provider and lately their response is that my hometown base is blocked by TQ to access the game. I just can't believe that response, maybe they just want to evade my concern.

If it is true, please help us and other base in the Philippines that have same problem to access the game. I know that the base in Iligan City, Philippines, had the same problem three(3) months ago but was resolved. My service provider can't say how they were back online. i hope we will also be back online soon.

Thank You.
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Old 05-02-2008, 11:59   #5
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Quote:
Originally Posted by Snowflakes7X View Post
Guild: MaestroDeCampo/Server: Phoenix
Error Message: Error: Connection to the server is interrupted. Please re-login.
Connecting from: Marawi City, Philippines

Am glad for this renewed thread. GM, am hoping you could do something about my problem. Its been four(4) months that i can't access the game in my hometown. Just like other conquer fans around my base area. But i can access the game when am in Manila and other cities in the Philippines. I keep on notifying my service provider and lately their response is that my hometown base is blocked by TQ to access the game. I just can't believe that response, maybe they just want to evade my concern.

If it is true, please help us and other base in the Philippines that have same problem to access the game. I know that the base in Iligan City, Philippines, had the same problem three(3) months ago but was resolved. My service provider can't say how they were back online. i hope we will also be back online soon.

Thank You.
As I'm aware we didn't block any part of the country from playing. I also know that cafe's in the Philippines are able to play. If it's just a connection problem on your computer you might want to email mepalgm@gmail.com and I'll forward it to our staff and see what they can help you with.
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Old 05-02-2008, 12:06   #6
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Quote:
Originally Posted by opal View Post
As I'm aware we didn't block any part of the country from playing. I also know that cafe's in the Philippines are able to play. If it's just a connection problem on your computer you might want to email me opalgm@gmail.com and I'll forward it to our staff and see what they can help you with.
fixed >.>
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Old 05-02-2008, 15:52   #7
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Bluebird is VERY lagging and FPS down.I normally have like 100 ping with 40 FPS now I got 1k ping with 04 FPS.And thats luck if I log in.When I try to log,always DC'd "Connection Interupted"
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Old 05-02-2008, 16:12   #8
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Group: Gem World
Server: Sapphire
From: Finland


Server aint down or anything, but im getting quite big lag spikes all the time.. ping goes up to 2-6k for few seconds, its annoying.

and no, its not normal for me.



*stalks*
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Old 05-02-2008, 20:24   #9
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Bad Connection Logging out <--- whats that o.0
And also same as alot of servers, sudden lag spikes from 4-10k Not normal for me either.
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Old 05-03-2008, 02:32   #10
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Failed to login: the server is down!
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Old 05-03-2008, 02:53   #11
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Failed to login: the server is down! :|
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Old 05-03-2008, 03:28   #12
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And we're back up again
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Old 05-05-2008, 23:08   #13
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Old 05-06-2008, 08:49   #14
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message: Connection of server is interrupted, please re login

i get that message over and over and over and over and over..... stuck at log in screen, i blame this patch >.<.

playing from Georgetown, Guyana
plz fix ur crap
ty.
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Old 05-06-2008, 11:29   #15
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I checked Statue of Zeus server and I logged in fine. If you are still having technical issues, Please email: service@conqueronline.com
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