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Old 10-01-2014, 12:34   #16
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Originally Posted by Promethean View Post
Which, fyi TQ, involves no spending of CPs and therefore no revenue generation.
Still it is their job and they are obliged to keep server running!!

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No offence but for a many people thats the only thing to do on CO.

A lot of people don't even bother with events, seeing in your case the main teams in 130+ zone which used to dominate 1-3 rankings.
Perhaps in other servers but in Fire many people play in twin city arena and used to go to BI all day. There used to be way more people doing arena and such and its all been dead lately Only when there is an event it gets full.....
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Old 10-01-2014, 13:03   #17
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Still it is their job and they are obliged to keep server running!!



Perhaps in other servers but in Fire many people play in twin city arena and used to go to BI all day. There used to be way more people doing arena and such and its all been dead lately Only when there is an event it gets full.....
No I meant Fire server. The actual skilled people that have been getting 1st in 130+ zones the last few months suddenly stopped playing the last month.
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Old 10-02-2014, 00:39   #18
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Dear Cindyz,

1. How are TQ planning to address the continued lag problems/hosting issues on Storm/Fire?

2. How do TQ plan on compensating players for the above mentioned issues, given that these have now been continuing for six weeks?

3. Why has there not been an announcement on the official TQ website?

4. Is TQ aware that Storm/Fire are probably two of the highest revenue generating servers on English Co?

Kind regards,

P
Bumping as Cindyz is online.
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Old 10-02-2014, 03:43   #19
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Argument supported!

Its clear to say that TQ is the worst ever game producer. I have yet to find anyone (non egy) that is happy about them.

Unfortunately they will do nothing about it, because they simply do not care. downtime costs them nothing.

Thats why we should suggest that any downtime of more then 3 hours will result in a (good) CP form of revenue for all those who have payed for the game. (received amounts would depend on your VIP level and amount of downtime).
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Old 10-02-2014, 04:02   #20
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I am sorry that it is National Day holiday here now. But we have know about the sever problem of Storm. We're trying to bring it up as soon as possible. Regarding to the compensation, we will announce it when it's ready. Thanks for all ur understanding.
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Old 10-02-2014, 04:10   #21
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I am sorry that it is National Day holiday here now. But we have know about the sever problem of Storm. We're trying to bring it up as soon as possible. Regarding to the compensation, we will announce it when it's ready. Thanks for all ur understanding.
Hey CindyZ it appears that just about all servers are having problems. Majority of players are receiving "Server's over crowded" messages and are unable to gain access to their server.
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Old 10-02-2014, 04:16   #22
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Originally Posted by CindyZ View Post
I am sorry that it is National Day holiday here now. But we have know about the sever problem of Storm. We're trying to bring it up as soon as possible. Regarding to the compensation, we will announce it when it's ready. Thanks for all ur understanding.
Dear CindyZ,

Thank you for the fast respond.
Unfortunately I do not agree with the compensation methode you/TQ are revering to.

Paying (extra/more) money to get ''rebate'' can not be considered to be compensation. (thats like customers paying for downtime).
Another silly ''quest'' where you have to press a npc and 3x yes to get a surprise box everyday, can also not be considered to be compensation.

You/TQ should realize that the people who support this game (with money), do not care for any of these methods, but do get angry when the game does not work.
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Old 10-02-2014, 04:28   #23
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I am sorry that it is National Day holiday here now. But we have know about the sever problem of Storm. We're trying to bring it up as soon as possible. Regarding to the compensation, we will announce it when it's ready. Thanks for all ur understanding.
Thanks CindyZ. I just googled China's national holidays- would you perhaps spare the trouble of informing everyone whether TQ will be on holiday for the whole of the Golden Week - i.e. from now until Tuesday October 7th.

http://www.timeanddate.com/holidays/china/

If you could let me know in advance, so I don't have to bother logging in this weekend for GW/CTF that would be much appreciated.
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Old 10-02-2014, 07:28   #24
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Old 10-02-2014, 07:34   #25
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Hey guys,

Quick update: I managed to avoid the "it's too busy **** off" message by using a Californian proxy to login. Now I have between 900 and 2.5k ping. Thanks TQ.

All my love,

P.
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Old 10-02-2014, 07:36   #26
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Hey guys,

Quick update: I managed to avoid the "it's too busy **** off" message by using a Californian proxy to login. Now I have between 900 and 2.5k ping. Thanks TQ.

All my love,

P.
Just be careful using those VPN's.
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Old 10-02-2014, 08:11   #27
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Just be careful using those VPN's.
And why is that ?

If you mention bots one more time, you & whoever else is on that train with you should jump off a ****ing bridge, botters can just use the bot to log via proxy's
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Old 10-02-2014, 08:14   #28
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And why is that ?

If you mention bots one more time, you & whoever else is on that train with you should jump off a ****ing bridge, botters can just use the bot to log via proxy's


You had one job...
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Old 10-02-2014, 10:49   #29
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W00t. New patch guys, looks like it only took TQ 7 weeks to figure a fix

Errr













Don't know how to break it to you guys but






...













10:48 server time






18:48 my time






EU GONE US






ONCE

A

MFERN

'GAIN

GG.

Another 7 weeks until they change the Storm/Fire servers back to EU, HA.

The vicious cycle repeats.
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Old 10-02-2014, 11:42   #30
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I love Californian ping, on an EU server...............
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