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Old 05-14-2012, 13:08   #31
eddie.delreal.1
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Old 05-14-2012, 14:09   #32
|ElementZ|
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Exclamation Bonus Pack

@Colin Actually, I noticed it on my Mac, but it's the same thing when I log onto my account on my pc.

I really would like to have it either put back onto my account, or if you no longer have the code for the Bonus Pack; Substitute it with the Nurture Pack.
I look forward to you're response.

I'll leave my character name, server etc.


Name: |ElementZ|

Server: Galaxy, Uranus

If you need any more information with my account please let me know.
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Old 05-14-2012, 14:50   #33
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iCaptainJack
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Old 05-14-2012, 15:19   #34
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Smile Didn't get mine

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Iconquer
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Old 05-14-2012, 18:30   #35
colinx
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Quote:
Originally Posted by |ElementZ| View Post
@Colin Actually, I noticed it on my Mac, but it's the same thing when I log onto my account on my pc.

I really would like to have it either put back onto my account, or if you no longer have the code for the Bonus Pack; Substitute it with the Nurture Pack.
I look forward to you're response.

I'll leave my character name, server etc.


Name: |ElementZ|

Server: Galaxy, Uranus

If you need any more information with my account please let me know.
Sorry ElementZ, I'm afraid you have to contact our HelpDesk to find our GMs there to help you, because I'm not in charge of the PC conquer, and I don't have the authority to check it for you.
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Old 05-14-2012, 18:37   #36
Acheomenes
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No pack

Didn't get my pack
IGN: Acheomenes
Server:iConquer
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Old 05-14-2012, 20:16   #37
SaintChiron
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Unhappy Still haven't received the event code that you resent

Quote:
Originally Posted by feeling21 View Post
I have just resent the event code to you, please kindly go to have a check.
@ Feeling21,

Hi, Thank you for resending the event code but I still haven't receive it in my email, that's strange. The only email I receive was from Michelle that says

"Dear player,

Sorry that we have already sent the code to you for this character before, please be noted.

Note: Each account could only have one code.

Thank you for playing the game.


PS: Please keep the original emails when you reply. Thanks.

Best Wishes,
Michelle
TQ Support Team
I work 05:00 P.M. - 02:30 A.M. PDT. Thank you for allowing me the opportunity to assist you."

I did not receive it the first time and I didn't receive the new event code either. Please help cos I'm looking forward to my Superpack : )

Character Name: Kirikaze
Server: GoldenApple

I know that you guys are busy doing some damage control with the servers at the moment, I just wanna thank you guys in advance for taking the time to response. : )

cheers!
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Old 05-14-2012, 20:36   #38
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Zhayden iConquer
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Old 05-14-2012, 21:30   #39
limyongjian91
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IGN: FinalPhase
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Email: limyongjian91@gmail.com

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Old 05-14-2012, 22:22   #40
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Pack

Character Name:StrongForever
Server:GoldenApple
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Old 05-15-2012, 01:00   #41
felicia4478
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Super Gift Pack

Hello there, i sent a request or super gift pack a while ago but still haven't received it for

Character Name; YanTing
Server; Golden Apple
email; rathmony81@yahoo.com.au

thank you
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Old 05-15-2012, 01:03   #42
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Super Gift Pack

~Mony~
Golden Apple
felicia4478@hotmail.com
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Old 05-15-2012, 01:05   #43
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Super Gift Pack

~Felicia~
Golden Apple
monyt1981@hotmail.com
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Old 05-15-2012, 02:12   #44
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It's Kinda mess guys, sorry, just PM me, I'll ask the GM to reply you

GM will PM you the result for the ones you posted as well.
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Old 05-15-2012, 05:42   #45
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Quote:
Originally Posted by colinx View Post
Since I found many players asking why they don't receive the superpack code even after 2 working days, I'm opening this thread to collect this problem and ask our GM in charge of emails to help you.

Please leave us your character name, server and the email address that you used to send us email here. The GM will check the problem and reply you here with the result.

No more question about this will be answered on other thread, private message, facebook, twitter or HelpDesk.

PS. If you haven't sent us an email to ask for the superpack, just send your character name and server to ipad@conqueronline.com, our GM will reply you within 2 working days. GM will not post the superpack code here for security reasons.
LOVE
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for superpack
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