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Old 03-23-2013, 05:55   #1
Vondaha
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Unhappy What happened to the helpdeskkkk?

I'm not really sure where to put this but..

The helpdesk hasn't been online when they should have been (which is now right?) for the past 1 or 2 days.

I know this and need them to be online because I get 1-day bans everyday for logging 2-3 chars and it takes the people who check tickets a day to reply. By then, I would have been already unbanned anyways <_<!
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Old 03-23-2013, 07:02   #2
Whisker_Bizkit
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Originally Posted by Vondaha View Post
I'm not really sure where to put this but..

The helpdesk hasn't been online when they should have been (which is now right?) for the past 1 or 2 days.

I know this and need them to be online because I get 1-day bans everyday for logging 2-3 chars and it takes the people who check tickets a day to reply. By then, I would have been already unbanned anyways <_<!
It got TQ'd. . . You have to be VIP to use helpdesk now.
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Old 03-23-2013, 07:38   #3
YavYxie
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http://co.91.com/news/2013-03-20/CO_Customer_Service_Changes_and_Updates.shtml

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In order to provide more efficient help to players with their customer service needs, the CO team has decided to close the Help Desk and shift our focus to the recently introduced Support Ticket system. Starting from 17:00 (PDT) on March 20th, all players with account or in-game issues will need to submit a support ticket for our GMs via the Support Ticket system . All submitted tickets will be replied to within 24-48 hours.
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Old 03-28-2013, 01:25   #4
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helpdesk....

needs help:P
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Old 03-28-2013, 02:13   #5
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The Help Desk has been shut down, yes.
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