CPs not delivered - Conquer Online Forum

Laugher · 05-28-2014, 05:28

Hello

Over the last week I have been trying to resolve an issue wherein on last Wednesday morning I bought a 4.99 cp pack but was disconnected while making the transaction. The transaction went through and I paid $4.99 but never recieved my cps. Upon trying to purchase the same package again shortly after I was told by the game that I was not able to purchase another 4.99 pack because the first one had not virtually downloaded yet.

I contacted ipad@conqueronline.com and was eventually asked for my account and password. Is this regular practice? My understanding according to at least the login on the PC version of the game was that the game masters would not need my password nor would they ever ask for it.

AxonP · 06-01-2014, 21:06

Same problem, But for me I purchased two difference item, One for 4.99$-320Cps and other one was 7.99$-530Cps and I got only 320cps in my acc. I send for ipad@conqueronline.com help, but I still dont get my Cps yet. I wait one weeks.

AxonP · 06-13-2014, 21:31

Thxs to the server that gave 530cps back to me, and Now I got another problem: I can not purchased with package 7.99$. Fix it please, cos It will short my money if i purchased 4.99$ twice(Dont want to purchase 0.99$ either).
here is the picture

Or click this links => http://tinypic.com/view.php?pic=jzbd05&s=8#.U5v5ivldV1Y

05-28-2014, 05:28	#1
Laugher Registered User Join Date: May 2014 Posts: 1	CPs not delivered Hello Over the last week I have been trying to resolve an issue wherein on last Wednesday morning I bought a 4.99 cp pack but was disconnected while making the transaction. The transaction went through and I paid $4.99 but never recieved my cps. Upon trying to purchase the same package again shortly after I was told by the game that I was not able to purchase another 4.99 pack because the first one had not virtually downloaded yet. I contacted ipad@conqueronline.com and was eventually asked for my account and password. Is this regular practice? My understanding according to at least the login on the PC version of the game was that the game masters would not need my password nor would they ever ask for it.

06-13-2014, 21:31	#3
AxonP Registered User Join Date: Jun 2014 Posts: 6	Another problem after the problems had been fixed Thxs to the server that gave 530cps back to me, and Now I got another problem: I can not purchased with package 7.99$. Fix it please, cos It will short my money if i purchased 4.99$ twice(Dont want to purchase 0.99$ either). here is the picture Or click this links => http://tinypic.com/view.php?pic=jzbd05&s=8#.U5v5ivldV1Y Last edited by AxonP; 06-13-2014 at 21:38.

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06-01-2014, 21:06	#2
AxonP Registered User Join Date: Jun 2014 Posts: 6	Same problem, But for me I purchased two difference item, One for 4.99$-320Cps and other one was 7.99$-530Cps and I got only 320cps in my acc. I send for ipad@conqueronline.com help, but I still dont get my Cps yet. I wait one weeks.