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Old 02-02-2009, 16:08   #1
BladeGhost
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Screwed over by TQ

For those of you u dont know, the gear on my account was stolen. i tried to fill out a hack report, but didnt know some of the info required to fill it out ((security question/ answer for example)) so i emailed the support team who forwarded my email to the hack case people. The following is my original email to tq, and the response they gave me. ((leaving out personal info, of course, such as username and pass and such))

MY EMAIL

"I need to report a hack case but can't remember a lot of the information required (i made this char about 2-3 years ago and it wasn't originally intended to be a main account). The information i can remember is listed below, as well as other information that i think might be helpful.

Game: Conquer Online
Group: Constellation
Server: Aries
I.P. Address: xxx.xxx.x.xxx
Date of hacking: January 24, 2009
Name: Jason Pacha
Current Email Address: sneakyninjaman@********.com (can't remember which email i registered to this account)
Character Name: BladeGhost
Class: Trojan
Username: jpacha
Password: ********
Past passwords: ********, ********, ********
Past character: Lord_Rand
Appr. number of TQ Point Cards purchased: 40 (not counting the ones purchased via my brothers [bradyglen] Paypal account before i had my own) I DO intend to purchase more codes to improve my gear if i can get it back, if not, i see no reason for me to continue playing.

Equipment:
Earrings: Level 112, Super, 2 Socket, 2 Super Dragon Gem, +8
Necklace: Level 130, Super, 2 Socket, 2 Super Dragon Gem, +6, -1 Blessing
Attack Ring: Level 126, Super, 2 Socket, 2 Super Dragon Gem, +7, -3 Blessing
Trojan Armor: Level 120, Super, 1 Socket, 1 Super Dragon Gem, +5, -5 Blessing
Boots: Level 129, Super, 2 Socket, 2 Super Dragon Gem, +6, -3 Blessing
Blade: Level 130, Super, 2 Socket, 2 Super Dragon Gem, +4, -1 Blessing, Poison Blade
Club: Level 130, Super, 2 Socket, 2 Super Dragon Gem, +5, -5 Blessing
Star Tower: Super, +5
Heaven Fan, Super, +5
Miraculous Gourd

You're help in retrieving my gear would be much appreciated. I have been playing CO for about 4-5 years now and this is the first time my character has been hacked. I do enjoy playing CO, but I've spent too much money on my gear and character to want to have to start over. Like i said, if you are able to return my gear, i will continue purchasing DB's, but I will not start my gear from scratch again.

Thank You,

Jason Pacha"

THE RESPONSE FROM TQ

"Hi BladeGhost,
We've received your report!
We have banned the account since its registered email address was changed.
In order to get back this account and the items, could you provide us the security information and send us the DB codes you purchased for the character BladeGhost? It will be better if you can ask your brother to send us a letter from his DB purchase email address.
We are looking forward to your reply!
By the way, your case number is ****-*, please refer to this case number when contacting us.
Best regards!

TQ Support Team"

Im not sure how my registered email got changed, as mentioned above, i dont even remember my original registered email. Im posting this partly to let everyone know WHY i got banned, and partly to inform people HOW TQ handles these matters. And in case anyone is wondering, i am quitting CO now, ive given TQ too much of my money to get screwed over like this, every second and cent i put into this account is gone. im not gonna tell u shouldnt buy dbs, just keep in mind that TQ DOES have the power to take all that a way from u for no real reason if they wish.
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Old 02-02-2009, 16:19   #2
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I am Sorry to see again TQ acting like a KID without mentality !
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Old 02-02-2009, 16:52   #3
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god bless u
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Old 02-02-2009, 19:54   #4
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Should have bought a T-shirt.
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Old 02-02-2009, 20:09   #5
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You may not be telling people to not buy dbs but I will. Don't buy dbs, this is case in point as to why tq should not get your money. Sorry you got screwed over man, good luck.
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Old 02-03-2009, 03:17   #6
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Quote:
Originally Posted by Sonh View Post
Should have bought a T-shirt.
Truth.
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Old 02-03-2009, 03:33   #7
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Funny how everyone gets screwed by TQ and still, they buy dbs.
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Old 02-03-2009, 03:57   #8
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Old 02-03-2009, 05:32   #9
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Quote:
Originally Posted by Rutsey View Post
Funny how everyone gets screwed by TQ and still, they buy dbs.
Well the solution is obvious..

TQ didn't give the gear back because he didn't buy enough DBs, therefore buying more will ensure gear back in the future.
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Old 02-03-2009, 08:14   #10
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Should have bought a T-shirt.
Epic
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Old 02-03-2009, 09:58   #11
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Quote:
Originally Posted by Recost3 View Post
Well the solution is obvious..

TQ didn't give the gear back because he didn't buy enough DBs, therefore buying more will ensure gear back in the future.
Or he should have stored his db codes somewhere?
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Old 02-03-2009, 12:00   #12
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um ask your brother for a couple of db codes when you bought them on account. Thats all you need and paypal has them, he just needs to log and get them if he didnt keep the email. They will usually take and old pass if you can remember one and db code - try it see if it works.
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Old 02-03-2009, 16:15   #13
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LOL suck
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Old 02-03-2009, 16:16   #14
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aww Jason!! Im sorry what happened Text/Call me anytime kay? You havent spoke to me recently
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Old 02-03-2009, 18:17   #15
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Quote:
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um ask your brother for a couple of db codes when you bought them on account. Thats all you need and paypal has them, he just needs to log and get them if he didnt keep the email. They will usually take and old pass if you can remember one and db code - try it see if it works.
ya, I decided to go ahead and at least try before i quit for good.
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