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Raptordin
11-19-2007, 18:30
Excerpts of first Mail to send on 8th of November 2007

"Hello,

Please Help me I was plvling in Bird Island and Stupidly I was Jumping
and emptying my bag and I was sent to botJail.
Please help me, please get me out of Bot Jail. I wasn't doing anything
wrong. I was plvling a lot of noobs and there was tons of witnesses
that I was not botting.

I can provide any other information that you require but I just don't
want to put it in an email unless you require it."


Exact Copy of Email from Eveylin on 13th of November 2007

"Dear Player,

I see that you got sent in for using Auto Robot. Sorry but the system sent

you in. You need to pay the penalty to get released from Jail.
Sincerely,
Evelyinn[GM]
Netdragon Websoft "



Excerpts of my email to Evelyin on 14 th of November 2007

"Nooo That is not true. I had lots of people with me at that time. I was plvling in Bird

Island my self and was not using anything. I can prove it.
Also every one I asked say that the AutoRobot does not drop while you are in the air.Any

kind of proof you need I can provide. I have screen shots, I have witnesses, I was there

playing.

The problem is that there was a very big lag and I was dropping when I was in the air and

didn't see and moved while I was in The air and moving.

Any kind of proof I can provide.

Also My character is lvl 130 so I Don't need to Auto lvl.

Please I can't pay the penalty, I didn't do anything wrong. It is the bot glitch that

sends to you Jail if you drop while in the Air."




Exact copy of Evelyin reply on 16th of November 2007
"Dear Player,

On the video its obvious that you were botting. Even if lets say that the video

is "edited", I still caught you botting (it is also in my file.. "Caught"). Sorry but you

need to pay the penalty to get released from botjail. This decision is final.

Sincerely,
Evelyinn[GM]
Netdragon Websoft "


Excerpts of my email to Evelyin on 18th of November 2007
"What Video. There was No Video, I submitted my case, no one reported me. I was In the air and Droped,

I am an Archer and Was Plvling in Bird Island.

what are you Saying. did you even investigate My case, did you even
Check your DataBase.

What you are telling me is that There was a Video submitted on me
which is not true. I submitted my own case as I dropped while in the
Air and was moving while there was lots of Lag.

DO you even check your cases or do you have a standard reply that you
give to every one. Really Strange."

Raptordin
11-19-2007, 18:33
Exact copy only account details are removed:---

Chat Transcript
Visitor: ArchRaptor
Operator: GM001

Company: TQ Digital Entertainment
Started: 20 Nov 2007 1:15:38
Finished: 20 Nov 2007 2:01:33


ArchRaptor:
ArchRaptor Being Jailed for No Reason


Welcome ArchRaptor! Your request has been directed to the Customer Service department. Please wait for our operator to answer your call.





Call accepted by operator GM001. Currently in room: GM001, ArchRaptor.


GM001:
hi
ArchRaptor:
Hii
GM001:
have you submit your case to us before?
ArchRaptor:
do you remember me from yesterday??
ArchRaptor:
I did submit my case and still waiting for you
ArchRaptor:

GM001:
ok
GM001:
your account id please?>
ArchRaptor:
My account ID is xxxxxxx
ArchRaptor:
If you don't remember the case I can explain it again if you like.
ArchRaptor:
I am asking as I know that surely you are very busy with supporting other users so you might forget individual casses.
GM001:
hodl onplease
ArchRaptor:
ok. Thanks.
GM001:
i have left a message to the gm who handling your case
GM001:
ok?
GM001:
she will reply to you asap, ok?
ArchRaptor:
wait please
ArchRaptor:
I already sent her an email explaining what happened
ArchRaptor:
all she did was that she replied back saying I am not inoccent
ArchRaptor:
and the video online say I was cheating
ArchRaptor:
although there is no video
ArchRaptor:
she just replied the default reply that she say to every one
GM001:
we will check it in detail, ok?
ArchRaptor:
there is nothing. I submitted my case secounds after it happened.
ArchRaptor:
no one reported me, I did nothing wrong
ArchRaptor:
When can I expect a reply please
GM001:
pls tell us when you were sent to bot jail
ArchRaptor:
the 8th of november midday Egypt time
GM001:
do you remember the regiestered email of your account?
ArchRaptor:
it is xxxxxxxx@xxxxxxx.xxxx
GM001:
hold on please
ArchRaptor:
OK. Thanks
GM001:
what is the character name please
ArchRaptor:
Rge charachters name is ArchRaptor
GM001:
which server?
ArchRaptor:
on Gemini
GM001:
hold on please
ArchRaptor:
OK
GM001:
we will reply to you asap, ok?
GM001:
we are handling your case now, ok?
ArchRaptor:
When Can I expect a reply please
ArchRaptor:
Thanks a lot for your efforts. I really appreciate this fast and professional support
GM001:
sorry, we got a result recently
GM001:
there is no correponding record of your account in bot jail
ArchRaptor:
it is
ArchRaptor:
I can open it right now and show you if you log in a charachter there
GM001:
do you remember the specific date of you in bot jail?
ArchRaptor:
the 8th of November 2007
ArchRaptor:
I am on it right now.
ArchRaptor:
Server= Gemini. CharchterName= ArchRaptor . username=xxxxxxx.
ArchRaptor:
I was not Jailed by a GM, I droped while in air on the 8th of November
GM001:
sorry for that
ArchRaptor:
NP. I appreciate for help and waiting.
GM001:
good luck
ArchRaptor:
Thanks.



GM001 has left the conversation. Currently in room: ArchRaptor.




Visitor Details
Please select the department you would like to reach: Customer Service
Your Name: ArchRaptor
Your Question: ArchRaptor Being Jailed for No Reason
IP Address: xxxxxxx
Host Name: xxxxxxxxx
Referrer: Unknown
Browser/OS: xxxxxxxxx
Location: Cairo, Al Qahirah, Egypt




This transcript email message was automatically generated by ProvideSupport.com

Raptordin
11-19-2007, 18:38
Chat Transcript

Visitor: ArchRaptor
Operator: GM001
Company: TQ Digital Entertainment
Started: 20 Nov 2007 3:43:46
Finished: 20 Nov 2007 4:08:47

ArchRaptor:
What is the Latest News About ArchRaptor from Gemini Server
Welcome ArchRaptor! Your request has been directed to the Customer Service department. Please wait for our operator to answer your call.
Call accepted by operator GM001. Currently in room: GM001, ArchRaptor.
GM001:
hi
ArchRaptor:
Sorry for Intrupting your work.
ArchRaptor:
Any news about ArchRaptor
GM001:
sorry we checked out that you were caught into botjail by gm , right?
ArchRaptor:
No I was not
ArchRaptor:
I was flying and droped an item
ArchRaptor:
and since here in Egypt we have very big Lag spikes, I was moving while flying and droping and went to Jail in 10 secounds
ArchRaptor:
due to the lagg I droped several Items and non droped on the ground. suddenly all droped when the lag had gone. and I was in Jail. I was not Jailed by a GM. I didn't do anything wrong.
GM001:
sorry, for that
ArchRaptor:
my server= Gemini Username= xxxxxxx - Charachter Name=ArchRaptor Date of Jail=8th of November 2007 - Reason to go to Jail= Droped Items while in air with a big lagg. What I Need= I need to get out of Jail as I didn't do anything wrong and there is lots of prrof from several players that were with me and chatting to me when this happened.
GM001:
maybe you can submit your case again, ok?
GM001:
and we will check it again for you,ok?
ArchRaptor:
I did submit a case 3 times untill now. I need help
ArchRaptor:
will check back with you in 20 minutes. Please get me some good news.
GM001:
sorry, we did not find any record to prove that you do not use bots, ok?
GM001 has left the conversation. Currently in room: ArchRaptor.


Visitor Details
Please select the department you would like to reach: Customer Service
Your Name: ArchRaptor
Your Question: What is the Latest News About ArchRaptor from Gemini Server
IP Address: xxxxxxx
Host Name: xxxxxxx
Referrer: Unknown
Browser/OS: xxxxxxx
Location: Cairo, Al Qahirah, Egypt

Raptordin
11-19-2007, 18:40
So to conclude. I have been kept in Jail because there is no proof that I am innocent.

For God's sake, I need an intelligent English or Arabic speaker in TQ to speak to. I am really getting frustrated about this.

Gemini server players, whether yo like or hate ArchRaptor, do you think This kind of support is fair???

Raptordin
11-19-2007, 20:03
Chat Transcript

Visitor: ArchRaptor
Operator: GM002
Company: TQ Digital Entertainment
Started: 20 Nov 2007 5:14:14
Finished: 20 Nov 2007 6:00:22

ArchRaptor:
guilty until proven innocent??
Welcome ArchRaptor! Your request has been directed to the Customer Service department. Please wait for our operator to answer your call.
Call accepted by operator GM002. Currently in room: GM002, ArchRaptor.
GM002:
hi
ArchRaptor:
Hiii
ArchRaptor:
I was speaking earlier with GM01
ArchRaptor:
and he/she said that there is no proof that I am innocent
ArchRaptor:
how is that??
ArchRaptor:
I have submitted my case and stated all details and I didn nothing wrong.
ArchRaptor:
COuld you please explain to me how come you punish someone for not doing anything wrong and not releacing them since there is not proof that they are innocent??
ArchRaptor:
I thought that you are innocent untill proven guilty not the other way around
ArchRaptor:
My server is Gemini, my charachter name is ArchRaptor and my username is xxxx
ArchRaptor:
I am a lvl 130 archer and I was plvling noobs, My bag was full and a met dropeped, I was eptying my bag while a big lag was happeining and suddenly I was in BotJail, I didn't notice I was flying due to lag so I was sent their.
ArchRaptor:
I submitted my case and nothing happened. I am in Jail since the 8th of November 2007.
ArchRaptor:
I need to get out, please help me. This is my main charachter
ArchRaptor:
are you still here??
GM002:
wait a moment
ArchRaptor:
ok. waiting
GM002:
Please tell me your character name, server name and the exact date when you were sent to botjail.

Make sure the information you provide is correct, especially the date. Otherwise, we will be unable to help you.
GM002:
I will check for you
ArchRaptor:
Charachter is ArchRaptor
ArchRaptor:
server is Gemini
ArchRaptor:
Exact Dats is the 8th of November 2007 Mid day Egypt time
ArchRaptor:
Egypt time is GMT +2
ArchRaptor:
Just checked with an american colleague, PST time is GMT-8 and Egypt is GMT +2, so you are 10 hours before my time
GM002:
User: [ArchRaptor], cheat type: [_TYPE_AUTO_ROBOT]
GM002:
this is the evidence
ArchRaptor:
What did I do wrong?? Please explain.
ArchRaptor:
I don't understand
GM002:
Wed Nov 07
ArchRaptor:
I didn't do anything wrong
ArchRaptor:
I was flying and dropped trash items
GM002:
no more excuses
ArchRaptor:
So your system considered this as auto robot, I hade witnesses with me
ArchRaptor:
Please explain
ArchRaptor:
My chat log can probe it
ArchRaptor:
I was present
ArchRaptor:
ofcourse it is classified as auto robot as it considers any one who drops in the air as robot but I was there
ArchRaptor:
I really need your help
ArchRaptor:
I know you are faced daily with a lot of liers that wil pretend to be innocent, but I was there plvling. you can't plvl unless you are playing. I am lvl 130 archer I dont need auto robot
ArchRaptor:
I know that you most probably think I am lying, but I can't think of any reason that a lvl 130 archer use an auto lvl bot. Please Think with me because I really need your help
ArchRaptor:
I know what I say is hard to belive from the big amount of people that abuse the system, but the system is abusing me this time, I have no need to auto lvl, no one in my lvl will need an auto lvl robot. Please
GM002:
sorry, I can't help
GM002:
it's all your own fault
ArchRaptor:
No It is not
ArchRaptor:
I can show you
ArchRaptor:
if I fly and drop I will be sent to Jail directly
ArchRaptor:
I can show you now if you want
ArchRaptor:
just login to my server and I will show you
ArchRaptor:
I know this , but I was flying in the middle of crowds and forgot that I was flying
ArchRaptor:
I also read a lot about the lvl bot and every one say it never drop while you are in the air.
ArchRaptor:
I asked every one in server that I knw and every one in forums, they all say the smae, the auto robot never drop when you are in the air
ArchRaptor:
it never send you to jail
ArchRaptor:
Login in any server and I will show you that if you drop in air you will get Jailed direclty
ArchRaptor:
Please. I never bot
GM002:
how many times have you been sent to botjail?
ArchRaptor:
when they first introduced this bot detection system I went several times as I was droping while I fly
ArchRaptor:
and I went out and in as I didn't know why I went
ArchRaptor:
Now every one knows why not to drop in the air
GM002:
how many times?
ArchRaptor:
Can't remember, last time was years ago
ArchRaptor:
now I can't get out.
ArchRaptor:
I went 3 times I think.
GM002:
1, or 2
GM002:
ok, I see
ArchRaptor:
All the times I went were not for botting
ArchRaptor:
they were when you first intoduced this system,
GM002:
completely lied to me
ArchRaptor:
after every one knew I never went in
ArchRaptor:
What
ArchRaptor:
No way. where did I lie
GM002:
I found as many as more than 10 times within November
GM002:
No more excuse
ArchRaptor:
what???
GM002:
I am off duty now
ArchRaptor:
last time was years ago
ArchRaptor:
Please explain
GM002:
see you
ArchRaptor:
Please don't leave
ArchRaptor:
I can't understand, what do you mean by 10 times
ArchRaptor:
Noooo. What happened. I need to understand
ArchRaptor:
I am going crazy now. please tell me what you mean by more than 10 times
GM002:
I am just curious about how you managed to get out of it so many times
ArchRaptor:
GM got me out yearsa go
GM002 has left the conversation. Currently in room: ArchRaptor.
ArchRaptor:
it was when the system started and every one who played then went because of it


Visitor Details
Please select the department you would like to reach: Customer Service
Your Name: ArchRaptor
Your Question: guilty until proven innocent??
IP Address: xxxxxx
Host Name: xxxxxx
Referrer: Unknown
Browser/OS: xxxxx
Location: Cairo, Al Qahirah, Egypt

TheEternal
11-20-2007, 05:52
I think this is hilarious.

Not your situation, I think that's terrible, but, the anti-bot system and the GM "help"...

The anti-bot system does nothing to catch bot users, cheaters, exploiters, etc.

For every 1 guilty person it catches, it catches 20 innocent people.

It's a poorly programmed system that should be abolished. The only reason it's kept is so people will pay to get let out of the jail... Which in itself is bloody ridiculous... If you're botting, you're cheating, so why the Hell should you be allowed to play again if you just PAY to get out?

Starshine
11-20-2007, 07:52
This is probably the most difficult kind of thread to respond to for me as a moderator.

Ok, so you've been sent to botjail on the grounds of using a cheat. In your post, Eveylin responded that she has proof that you were botting and she caught you botting herself... this is very damaging evidence because:

1) Someone caught you botting and "ratted" you out.
2) When Eveylin went to see this, she too saw that you were botting.

Most of the time you'll see the video posted here in the forum.. and you should definitely have the right to see it yourself.

Hopefully you can at least get the "evidence" of your botting... otherwise, I'd be inclined to say that it was unfair to be jailed... at least for now. Good luck with your case.

VendettaEUP
11-20-2007, 08:09
I think this is hilarious.

Not your situation, I think that's terrible, but, the anti-bot system and the GM "help"...

The anti-bot system does nothing to catch bot users, cheaters, exploiters, etc.

For every 1 guilty person it catches, it catches 20 innocent people.

It's a poorly programmed system that should be abolished. The only reason it's kept is so people will pay to get let out of the jail... Which in itself is bloody ridiculous... If you're botting, you're cheating, so why the Hell should you be allowed to play again if you just PAY to get out?

Well put.

VendettaEUP
11-20-2007, 08:10
Oh, and at TroRaptor, Everyone knows you cheat. Give it up.

VendettaEUP
11-20-2007, 10:33
Chat Transcript

Visitor: ArchRaptor
Operator: GM002
Company: TQ Digital Entertainment
Started: 20 Nov 2007 5:14:14
Finished: 20 Nov 2007 6:00:22

ArchRaptor:
guilty until proven innocent??
Welcome ArchRaptor! Your request has been directed to the Customer Service department. Please wait for our operator to answer your call.
Call accepted by operator GM002. Currently in room: GM002, ArchRaptor.
GM002:
hi
ArchRaptor:
Hiii
ArchRaptor:
I was speaking earlier with GM01
ArchRaptor:
and he/she said that there is no proof that I am innocent
ArchRaptor:
how is that??
ArchRaptor:
I have submitted my case and stated all details and I didn nothing wrong.
ArchRaptor:
COuld you please explain to me how come you punish someone for not doing anything wrong and not releacing them since there is not proof that they are innocent??
ArchRaptor:
I thought that you are innocent untill proven guilty not the other way around
ArchRaptor:
My server is Gemini, my charachter name is ArchRaptor and my username is xxxx
ArchRaptor:
I am a lvl 130 archer and I was plvling noobs, My bag was full and a met dropeped, I was eptying my bag while a big lag was happeining and suddenly I was in BotJail, I didn't notice I was flying due to lag so I was sent their.
ArchRaptor:
I submitted my case and nothing happened. I am in Jail since the 8th of November 2007.
ArchRaptor:
I need to get out, please help me. This is my main charachter
ArchRaptor:
are you still here??
GM002:
wait a moment
ArchRaptor:
ok. waiting
GM002:
Please tell me your character name, server name and the exact date when you were sent to botjail.

Make sure the information you provide is correct, especially the date. Otherwise, we will be unable to help you.
GM002:
I will check for you
ArchRaptor:
Charachter is ArchRaptor
ArchRaptor:
server is Gemini
ArchRaptor:
Exact Dats is the 8th of November 2007 Mid day Egypt time
ArchRaptor:
Egypt time is GMT +2
ArchRaptor:
Just checked with an american colleague, PST time is GMT-8 and Egypt is GMT +2, so you are 10 hours before my time
GM002:
User: [ArchRaptor], cheat type: [_TYPE_AUTO_ROBOT]
GM002:
this is the evidence
ArchRaptor:
What did I do wrong?? Please explain.
ArchRaptor:
I don't understand
GM002:
Wed Nov 07
ArchRaptor:
I didn't do anything wrong
ArchRaptor:
I was flying and dropped trash items
GM002:
no more excuses
ArchRaptor:
So your system considered this as auto robot, I hade witnesses with me
ArchRaptor:
Please explain
ArchRaptor:
My chat log can probe it
ArchRaptor:
I was present
ArchRaptor:
ofcourse it is classified as auto robot as it considers any one who drops in the air as robot but I was there
ArchRaptor:
I really need your help
ArchRaptor:
I know you are faced daily with a lot of liers that wil pretend to be innocent, but I was there plvling. you can't plvl unless you are playing. I am lvl 130 archer I dont need auto robot
ArchRaptor:
I know that you most probably think I am lying, but I can't think of any reason that a lvl 130 archer use an auto lvl bot. Please Think with me because I really need your help
ArchRaptor:
I know what I say is hard to belive from the big amount of people that abuse the system, but the system is abusing me this time, I have no need to auto lvl, no one in my lvl will need an auto lvl robot. Please
GM002:
sorry, I can't help
GM002:
it's all your own fault
ArchRaptor:
No It is not
ArchRaptor:
I can show you
ArchRaptor:
if I fly and drop I will be sent to Jail directly
ArchRaptor:
I can show you now if you want
ArchRaptor:
just login to my server and I will show you
ArchRaptor:
I know this , but I was flying in the middle of crowds and forgot that I was flying
ArchRaptor:
I also read a lot about the lvl bot and every one say it never drop while you are in the air.
ArchRaptor:
I asked every one in server that I knw and every one in forums, they all say the smae, the auto robot never drop when you are in the air
ArchRaptor:
it never send you to jail
ArchRaptor:
Login in any server and I will show you that if you drop in air you will get Jailed direclty
ArchRaptor:
Please. I never bot
GM002:
how many times have you been sent to botjail?
ArchRaptor:
when they first introduced this bot detection system I went several times as I was droping while I flyArchRaptor:
and I went out and in as I didn't know why I went
ArchRaptor:
Now every one knows why not to drop in the air
GM002:
how many times?
ArchRaptor:
Can't remember, last time was years ago
ArchRaptor:
now I can't get out.
ArchRaptor:
I went 3 times I think.
GM002:
1, or 2
GM002:
ok, I see
ArchRaptor:
All the times I went were not for botting
ArchRaptor:
they were when you first intoduced this system,
GM002:
completely lied to me
ArchRaptor:
after every one knew I never went in
ArchRaptor:
What
ArchRaptor:
No way. where did I lie
GM002:
I found as many as more than 10 times within November
GM002:
No more excuse
ArchRaptor:
what???
GM002:
I am off duty now
ArchRaptor:
last time was years ago
ArchRaptor:
Please explain
GM002:
see you
ArchRaptor:
Please don't leave
ArchRaptor:
I can't understand, what do you mean by 10 times
ArchRaptor:
Noooo. What happened. I need to understand
ArchRaptor:
I am going crazy now. please tell me what you mean by more than 10 times
GM002:
I am just curious about how you managed to get out of it so many times
ArchRaptor:
GM got me out yearsa go
GM002 has left the conversation. Currently in room: ArchRaptor.
ArchRaptor:
it was when the system started and every one who played then went because of it


Visitor Details
Please select the department you would like to reach: Customer Service
Your Name: ArchRaptor
Your Question: guilty until proven innocent??
IP Address: xxxxxx
Host Name: xxxxxx
Referrer: Unknown
Browser/OS: xxxxx
Location: Cairo, Al Qahirah, Egypt

You botted "serveral times" too. Lawl.

VendettaEUP
11-20-2007, 10:36
Sweet unprofessional GMs by the way. Even TRap has better english then them. ;o

Hrhr.

Mustang =D
11-20-2007, 10:39
simple... every ppl caught cheating, post his video...

SnIpEr was send once to botjail... when i was around 115 lvling at lab... and i drop itens jumping...

its sucks alot... i lost many time to get out and lost my will of lvl up...


Star... can u talk with us GM to every caught send the video and stop with this anti bot system... cause to me they only implant it to got some fair players jailed and spend dbs to out...


and about the case... i wont talk nothing... i only hope if Evelyn have some proof, she post it... its so simple.

thx =*

VendettaEUP
11-20-2007, 10:42
simple... every ppl caught cheating, post his video...

SnIpEr was send once to botjail... when i was around 115 lvling at lab... and i drop itens jumping...

its sucks alot... i lost many time to get out and lost my will of lvl up...


Star... can u talk with us GM to every caught send the video and stop with this anti bot system... cause to me they only implant it to got some fair players jailed and spend dbs to out...


and about the case... i wont talk nothing... i only hope if Evelyn have some proof, she post it... its so simple.

thx =*

Sorry, Evelyinn is from Heretics and so is Opal.

Lose hope bro. :\

Give Vicktor hug from me. Ahuehesa. x)

Sum0
11-20-2007, 12:07
Sorry, Evelyinn is from Heretics and so is Opal.

Lose hope bro. :\

Give Vicktor hug from me. Ahuehesa. x)

Sorry its actualy me . Im synsia auhheiuhaiuhea

Jim_Morrison
11-20-2007, 17:48
This is probably the most difficult kind of thread to respond to for me as a moderator.

Ok, so you've been sent to botjail on the grounds of using a cheat. In your post, Eveylin responded that she has proof that you were botting and she caught you botting herself... this is very damaging evidence because:

1) Someone caught you botting and "ratted" you out.
2) When Eveylin went to see this, she too saw that you were botting.

Most of the time you'll see the video posted here in the forum.. and you should definitely have the right to see it yourself.

Hopefully you can at least get the "evidence" of your botting... otherwise, I'd be inclined to say that it was unfair to be jailed... at least for now. Good luck with your case.

Hmmm Tq cant do that though,showing a video i mean.They need treat everyone the same.So seeing as i was jailed with no video there standards have been set.

~Weezy~
11-20-2007, 19:33
how do u chat wif a gm?

YouzY
11-20-2007, 22:52
how do u chat wif a gm?

big button in the main site i think

Raptordin
11-21-2007, 00:50
This is probably the most difficult kind of thread to respond to for me as a moderator.

Ok, so you've been sent to botjail on the grounds of using a cheat. In your post, Eveylin responded that she has proof that you were botting and she caught you botting herself... this is very damaging evidence because:

1) Someone caught you botting and "ratted" you out.
2) When Eveylin went to see this, she too saw that you were botting.

Most of the time you'll see the video posted here in the forum.. and you should definitely have the right to see it yourself.

Hopefully you can at least get the "evidence" of your botting... otherwise, I'd be inclined to say that it was unfair to be jailed... at least for now. Good luck with your case.

Just for Info, No one saw me botting as I was not botting, I droped while in the air and I was sent there. I submitted my own case. When I sent Evelyin the email, she sent me the default reply that the video shows me botting without even checking my case, there was no video, she Just assumed it. She didn't send me I sent myself by accident due to lag and dropping in air in the over crowded Bird Island and was plvling noobs and constantly saying (Sorry team Full)



Oh, and at TroRaptor, Everyone knows you cheat. Give it up.

As I have said it tons of time dude, I am Not TrojRaptor, He is my cousin , I gave him that charachter more than a year something ago when he started to play.
so please get that into your head.



Hmmm Tq cant do that though,showing a video i mean.They need treat everyone the same.So seeing as i was jailed with no video there standards have been set.

you do have a point but a GM didn't catch me, I dropped and they can't seem to understand that, I don't think that the live support even play the game else they would have known.


big button in the main site i think

As usual you are right to the point dude, yes it is that button.

YouzY
11-21-2007, 03:42
I sended tq email 4 moths ago and they still havent replied lol
atleast they ANSWER to you

Raptordin
11-21-2007, 05:40
I sended tq email 4 moths ago and they still havent replied lol
atleast they ANSWER to you

I send them an email every couple of hours.

and last time I accessed the love support (a couple of hours ago) i requested a native english speaker to explain the situation to but my request was ignored and no one answered me. :(

Starshine
11-21-2007, 06:38
Alright, so after speaking to Opal and Eveylin... you'll need to pay to get out, that's the bottom line. Players that are caught dropping items in mid-air while jumping/flying will be treated on an individual basis. Sorry to be the bearer or bad news.

:(

Raptordin
11-21-2007, 07:51
Alright, so after speaking to Opal and Eveylin... you'll need to pay to get out, that's the bottom line. Players that are caught dropping items in mid-air while jumping/flying will be treated on an individual basis. Sorry to be the bearer or bad news.

:(

I did drop while in air, the problem is that I went several times when they first introduced this system so now I can never get out.
It was my bad luck with the lag and drops. I did have lots of witnesses with me. I really need to get him out.

I only went to Jail due to this detection a couple of years ago when they first introduced it.

Now every one knows that so all the old players take care.

I am a lvl 130 archer and surely I don't need a lvling bot. so if you can speak with them in a language they understand to explain this I will highly appreciate it.

The system will not allow me to pay to get out. I need to get out.
The last time I was there was years ago a several times when we paid silver to get out and I was in due to the system jailing every one dropping in the air.

Maybe if I can speak to any GM on google talk to explain I will be able to better relay my message.?? don't really know what to do.

Jim_Morrison
11-21-2007, 08:28
Alright, so after speaking to Opal and Eveylin... you'll need to pay to get out, that's the bottom line. Players that are caught dropping items in mid-air while jumping/flying will be treated on an individual basis. Sorry to be the bearer or bad news.

:(

Hmmm well i know you are only a mod so all you can do is be the bearer of bad/good news at most.What the players want is equal justice throughout the server.There are two sections in forum where it is video evidence and people jailed.Iam sure you are aware of these two threads.Why cant all players have video evidence? It seems that there is a section where u can submit a cheater and a section where people go cause someone thinks they where cheating.That is not equal at all.Do you like being punished without evidence? I dunt and i didnt like how i was treated when sent to jail.On heresay was all it was.In the end i had to pay dbs to get my char out just cause someone said i was cheatin.Didnt supply no proof at all. Was not proved guilty at all.My answer was ,My eyes are not wrong, something like that.I dunno call me dumb ,but if as players we can have game cams why cant the GM have one ?There words are always in stone leaving people guilty without proper conviction.
BTW in the two threads i mentioned i did not see TroArchs name in there as being jailed yet,and i think the email dates go back to the 8th.

Starshine
11-21-2007, 09:11
Hmmm well i know you are only a mod so all you can do is be the bearer of bad/good news at most.What the players want is equal justice throughout the server.There are two sections in forum where it is video evidence and people jailed.Iam sure you are aware of these two threads.Why cant all players have video evidence? It seems that there is a section where u can submit a cheater and a section where people go cause someone thinks they where cheating.That is not equal at all.Do you like being punished without evidence? I dunt and i didnt like how i was treated when sent to jail.On heresay was all it was.In the end i had to pay dbs to get my char out just cause someone said i was cheatin.Didnt supply no proof at all. Was not proved guilty at all.My answer was ,My eyes are not wrong, something like that.I dunno call me dumb ,but if as players we can have game cams why cant the GM have one ?There words are always in stone leaving people guilty without proper conviction.
BTW in the two threads i mentioned i did not see TroArchs name in there as being jailed yet,and i think the email dates go back to the 8th.

My duty as a moderator is to be unbiased, so please do not take this the wrong way. My post below is subject to opinion and not everything is hardcore factual.

All right, so each case is separated into three categories. One is a player submitted video turned into the GM's who then verify that they are indeed botting. Another is an automated system (the bot detection) that does not use video but rather a series of events. The last is when the GM themselves log in to "observe" players and find botters/cheaters. This thread's OP falls into the second category.

For the first one, Opal and Eveylin post videos that are turned in from other players and accepted... You dont see the ones they reject (at least not that I know of). Videos can be posted in several ways, either through this forum with a link, or submitted directly to a gm with a link to the video.

For the second and third instance, you will never see any evidence because it is a bot detection system or the GM is viewing it as it happens. There is no video in this case and asking to present evidence is really just a waste of time for both TQ and the players. GM's wont go back to find that person botting again, and (most) players arent dumb enough to bot in the same place again after being caught.

Players have been informed many many many times NOT to drop items whether flying or jumping. This has been stated in forums, and in the tips posted in the bottom of the screen. I think 99 percent of the players jailed are all guilty of some kind of hack... but there are the innocent that are truly jailed for no reason. Players that have high ping and lag (like I do... avg 600 ping or higher) need to be very very careful not to trip the bot catcher. Should also note that I have not been innocently jailed while hunting for goods or levelling in lab (where i pick up and drop a lot of items)... I'm using dialup.

Raptordin, you've had multiple convictions of being sent to botjail "innocently" according to the posts in this thread. I can understand 1 or 2 times. But after 10 times of being sent to botjail, dont you think it's time to change your scheme of hunting and wait 10 seconds (like I do) before dropping any items when your inventory is full? This of course is an example.. but in the end it pays off to be a little more careful and that's what TQ is asking you to do. Having to do this to sidestep being jailed is another discussion.

Everyone owes it to themselves to preserve their characters as best they can... start with a little more caution.

DanceWithArrows
11-21-2007, 16:09
My duty as a moderator is to be unbiased, so please do not take this the wrong way. My post below is subject to opinion and not everything is hardcore factual.

All right, so each case is separated into three categories. One is a player submitted video turned into the GM's who then verify that they are indeed botting. Another is an automated system (the bot detection) that does not use video but rather a series of events. The last is when the GM themselves log in to "observe" players and find botters/cheaters. This thread's OP falls into the second category.

For the first one, Opal and Eveylin post videos that are turned in from other players and accepted... You dont see the ones they reject (at least not that I know of). Videos can be posted in several ways, either through this forum with a link, or submitted directly to a gm with a link to the video.

For the second and third instance, you will never see any evidence because it is a bot detection system or the GM is viewing it as it happens. There is no video in this case and asking to present evidence is really just a waste of time for both TQ and the players. GM's wont go back to find that person botting again, and (most) players arent dumb enough to bot in the same place again after being caught.

Players have been informed many many many times NOT to drop items whether flying or jumping. This has been stated in forums, and in the tips posted in the bottom of the screen. I think 99 percent of the players jailed are all guilty of some kind of hack... but there are the innocent that are truly jailed for no reason. Players that have high ping and lag (like I do... avg 600 ping or higher) need to be very very careful not to trip the bot catcher. Should also note that I have not been innocently jailed while hunting for goods or levelling in lab (where i pick up and drop a lot of items)... I'm using dialup.

Raptordin, you've had multiple convictions of being sent to botjail "innocently" according to the posts in this thread. I can understand 1 or 2 times. But after 10 times of being sent to botjail, dont you think it's time to change your scheme of hunting and wait 10 seconds (like I do) before dropping any items when your inventory is full? This of course is an example.. but in the end it pays off to be a little more careful and that's what TQ is asking you to do. Having to do this to sidestep being jailed is another discussion.

Everyone owes it to themselves to preserve their characters as best they can... start with a little more caution.

so what your telling us is that we should watch out for the glitches that most likely 80 pct of the CO population will accidentaly fall for that TQ themselves have set up for years in order to get palyers to buy DBs to get out....riiiiiiiiiiiiiiiiiight...ill bear that in mind if i ever come back to conquer. (last statement is a lie. i will NEVER set foot in this poor game with its bad service. cheats set up by the company. and implements that never get installed.)

FreakyStylie
11-21-2007, 18:59
My duty as a moderator is to be unbiased, so please do not take this the wrong way. My post below is subject to opinion and not everything is hardcore factual.

All right, so each case is separated into three categories. One is a player submitted video turned into the GM's who then verify that they are indeed botting. Another is an automated system (the bot detection) that does not use video but rather a series of events. The last is when the GM themselves log in to "observe" players and find botters/cheaters. This thread's OP falls into the second category.

For the first one, Opal and Eveylin post videos that are turned in from other players and accepted... You dont see the ones they reject (at least not that I know of). Videos can be posted in several ways, either through this forum with a link, or submitted directly to a gm with a link to the video.

For the second and third instance, you will never see any evidence because it is a bot detection system or the GM is viewing it as it happens. There is no video in this case and asking to present evidence is really just a waste of time for both TQ and the players. GM's wont go back to find that person botting again, and (most) players arent dumb enough to bot in the same place again after being caught.

Players have been informed many many many times NOT to drop items whether flying or jumping. This has been stated in forums, and in the tips posted in the bottom of the screen. I think 99 percent of the players jailed are all guilty of some kind of hack... but there are the innocent that are truly jailed for no reason. Players that have high ping and lag (like I do... avg 600 ping or higher) need to be very very careful not to trip the bot catcher. Should also note that I have not been innocently jailed while hunting for goods or levelling in lab (where i pick up and drop a lot of items)... I'm using dialup.

Raptordin, you've had multiple convictions of being sent to botjail "innocently" according to the posts in this thread. I can understand 1 or 2 times. But after 10 times of being sent to botjail, dont you think it's time to change your scheme of hunting and wait 10 seconds (like I do) before dropping any items when your inventory is full? This of course is an example.. but in the end it pays off to be a little more careful and that's what TQ is asking you to do. Having to do this to sidestep being jailed is another discussion.

Everyone owes it to themselves to preserve their characters as best they can... start with a little more caution.



I am sorry but what you are saying is not fair at all. IT IS CONQUERS GLITCH the players should not be held resposible is the fvckin retard gms lazyness to fix this game. The players should not be more carful the gm's should stop eating there fvckin snacks and get somthing done and help some people out. Every MMORPG i have played has had 100000000 times better service then conquer and the gm's accually respond to ur emails and complaints. even RUNESCAPE has better customer service.

BOTTOM LINE THE PLAYERS CANNOT BE HELD RESPOSIBLE FOR A GLITCH THAT THE DUMBSH!T GMS CANT FIX.

obsidian
11-22-2007, 02:37
My duty as a moderator is to be unbiased, so please do not take this the wrong way. My post below is subject to opinion and not everything is hardcore factual.

All right, so each case is separated into three categories. One is a player submitted video turned into the GM's who then verify that they are indeed botting. Another is an automated system (the bot detection) that does not use video but rather a series of events. The last is when the GM themselves log in to "observe" players and find botters/cheaters. This thread's OP falls into the second category.

For the first one, Opal and Eveylin post videos that are turned in from other players and accepted... You dont see the ones they reject (at least not that I know of). Videos can be posted in several ways, either through this forum with a link, or submitted directly to a gm with a link to the video.

For the second and third instance, you will never see any evidence because it is a bot detection system or the GM is viewing it as it happens. There is no video in this case and asking to present evidence is really just a waste of time for both TQ and the players. GM's wont go back to find that person botting again, and (most) players arent dumb enough to bot in the same place again after being caught.

Players have been informed many many many times NOT to drop items whether flying or jumping. This has been stated in forums, and in the tips posted in the bottom of the screen. I think 99 percent of the players jailed are all guilty of some kind of hack... but there are the innocent that are truly jailed for no reason. Players that have high ping and lag (like I do... avg 600 ping or higher) need to be very very careful not to trip the bot catcher. Should also note that I have not been innocently jailed while hunting for goods or levelling in lab (where i pick up and drop a lot of items)... I'm using dialup.

Raptordin, you've had multiple convictions of being sent to botjail "innocently" according to the posts in this thread. I can understand 1 or 2 times. But after 10 times of being sent to botjail, dont you think it's time to change your scheme of hunting and wait 10 seconds (like I do) before dropping any items when your inventory is full? This of course is an example.. but in the end it pays off to be a little more careful and that's what TQ is asking you to do. Having to do this to sidestep being jailed is another discussion.

Everyone owes it to themselves to preserve their characters as best they can... start with a little more caution.

when i found out we could record people cheating and get them introuble.. i felt good, happy that we could fix this.
i have made and sent many videos of both sides of GW botting, none accepted. lvl botting mainly, CLEARLY botting, and none were accepted or submitted.

i have no faith in tq's ****ty service, there poor game, and the only reason i come back is for friends... if it wasnt for them i would have sold my char for IRL money long ago, when char's were actually worth something.

~Damien~
11-22-2007, 10:10
Yeah TQ is a shady company they only accept videos from certain ppl and sometimes botjail innocent ppl. Archraptor that sucks losing a 130 archer >.< I'm so careful to not drop items while jumping/flying, and if I'm lagging really bad in tg I never use a scroll. If TQ had better servive they would make more db profits, but instead favourtism and a bad bot jailing system are present.
CO is still a sweet game though too bad I can't play because I'm cooped up in a hospital right now waiting days and days without eating for surgery crammed inside a room with 2 other patients thanks to a ****ty ass health care system... I'M GOING CRAZY!!! :(

DanceWithArrows
11-22-2007, 10:50
I am sorry but what you are saying is not fair at all. IT IS CONQUERS GLITCH the players should not be held resposible is the fvckin retard gms lazyness to fix this game. The players should not be more carful the gm's should stop eating there fvckin snacks and get somthing done and help some people out. Every MMORPG i have played has had 100000000 times better service then conquer and the gm's accually respond to ur emails and complaints. even RUNESCAPE has better customer service.

BOTTOM LINE THE PLAYERS CANNOT BE HELD RESPOSIBLE FOR A GLITCH THAT THE DUMBSH!T GMS CANT FIX.

you mean a glitch TQ made and left there knowing they could make money off it...

Yeah TQ is a shady company they only accept videos from certain ppl and sometimes botjail innocent ppl. Archraptor that sucks losing a 130 archer >.< I'm so careful to not drop items while jumping/flying, and if I'm lagging really bad in tg I never use a scroll. If TQ had better servive they would make more db profits, but instead favourtism and a bad bot jailing system are present.
CO is still a sweet game though too bad I can't play because I'm cooped up in a hospital right now waiting days and days without eating for surgery crammed inside a room with 2 other patients thanks to a ****ty ass health care system... I'M GOING CRAZY!!! :(

j00 have internet in your hospital or something?

Raptordin
11-22-2007, 12:50
Raptordin, you've had multiple convictions of being sent to botjail "innocently" according to the posts in this thread. I can understand 1 or 2 times. But after 10 times of being sent to botjail, dont you think it's time to change your scheme of hunting and wait 10 seconds (like I do) before dropping any items when your inventory is full? This of course is an example.. but in the end it pays off to be a little more careful and that's what TQ is asking you to do. Having to do this to sidestep being jailed is another discussion.

Everyone owes it to themselves to preserve their characters as best they can... start with a little more caution.

I was not Jailed 10 times as I was accused by GM002 I went 3 times when they first introduced this system and that is it. after I found out through the forums and friends that dropping in the air sends you I was extra carfull thus never went in the past couple of years.
WHat happened on the 8th of November was a mistake, so now I can't get out with DBs as I have exceeded the limit to pay my way out, and the lat time I went out I had to pay 300k silver only.

I think I need to speak to a native English speaker in TQ but I don' think this will be possible for the fact that I might not find :), and I am in Egypt so the phone call will be bloody expensive.

~Damien~
11-22-2007, 14:57
you mean a glitch TQ made and left there knowing they could make money off it...



j00 have internet in your hospital or something?

I found this room with 3 computers that have internet but they block half the sites I try to go to, luckily conquer is not blocked, they must not know about it. ;)

MECHStorm
11-23-2007, 03:05
So to conclude. I have been kept in Jail because there is no proof that I am innocent.

For God's sake, I need an intelligent English or Arabic speaker in TQ to speak to. I am really getting frustrated about this.

Gemini server players, whether yo like or hate ArchRaptor, do you think This kind of support is fair???

MECHStorm and Regina both have 1 botjail from dropping an item by accident, but since I am the famous "MECH", I don't even get a reply.

Sorry but that's the way the system works now. Unless you have credited 20 DB codes (which is equivalent to spending $319.80 USD) you cannot receive any kind of service regarding your account from TQ. So, the minimum real life money in USD for them to help you at all is $319.80 USD. Lovely isn't it?

MECHStorm
11-23-2007, 03:08
This is probably the most difficult kind of thread to respond to for me as a moderator.

Ok, so you've been sent to botjail on the grounds of using a cheat. In your post, Eveylin responded that she has proof that you were botting and she caught you botting herself... this is very damaging evidence because:

1) Someone caught you botting and "ratted" you out.
2) When Eveylin went to see this, she too saw that you were botting.

Most of the time you'll see the video posted here in the forum.. and you should definitely have the right to see it yourself.

Hopefully you can at least get the "evidence" of your botting... otherwise, I'd be inclined to say that it was unfair to be jailed... at least for now. Good luck with your case.


If that was indeed the case, then many of my characters should a) either have less botjails, and in one's case, b) not be in there at all, for dropping items in the air. However, apparently, if the system catches you dropping an item in the air, that means Evelyn has seen you botting with her own eyes, and it's just too bad. L-O-L

MECHStorm
11-23-2007, 03:10
I sended tq email 4 moths ago and they still havent replied lol
atleast they ANSWER to you


Same here.

MECHStorm
11-23-2007, 03:11
Alright, so after speaking to Opal and Eveylin... you'll need to pay to get out, that's the bottom line. Players that are caught dropping items in mid-air while jumping/flying will be treated on an individual basis. Sorry to be the bearer or bad news.

:(

On an individual basis? Meaning since Evelyn and Opal are both in Heretics, if you are not, you are ****ed? LOL.. I just love this game.

~Damien~
11-23-2007, 09:16
MECH is a botting *****, also gets really upset when your not a fan.
Her response will be WAH WAH WAH IM MECH I SOLD ALL MY GOOD ITEMS TO GET GOOD IN EUDEMONS WHICH SUCKED. o.o
Mech you have no manners i'll never invite you to dinner. :cool:

DanceWithArrows
11-23-2007, 13:28
MECH is a botting *****, also gets really upset when your not a fan.
Her response will be WAH WAH WAH IM MECH I SOLD ALL MY GOOD ITEMS TO GET GOOD IN EUDEMONS WHICH SUCKED. o.o
Mech you have no manners i'll never invite you to dinner. :cool:

rofl, and she still claims shes da sht in conquer and lies about never selling her full sets of 2 socs

Starshine
11-26-2007, 06:57
*Sighs* I must say that I'm continually disappointed with a select few posters from this section of forums.

To the others who feel that TQ needs to fix their bugs, I agree with you fully and the sad and simple truth is that TQ will do it on their terms and not on yours. This bug could possibly affect all players, but it can be avoided. The same thing could be said about the market upgrade glitch.... but as you all know, this bug actually FAVORS the players. I dont see anyone complaining about fixing this bug because it does not negatively affect the player.

Complaining to me about how bad this game is and their crappy service is really like preaching to the choir. You dont think I know how you all feel about TQ? If you want something fixed, you need the correct approach... this is not one of them. Go ask TQ to fix the problems instead of whining on a forum... or go to the suggestions area and post there to fix this bug... because it certainly wont get done here.

Raptordin: I've done as much as I could for you, as I can not reverse any judgement but only find answers for you. Sorry, but that's all I can do.

/Thread.